Terms and Conditions for Flaman Valley Homestead
Effective Date: November 6, 2024
Welcome to Flaman Valley Homestead ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website www.flamanvalleyhomestead.com and our holiday rental services (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.
Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our Services.
1. Acceptance of Terms
By using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Booking and Payment
a. Booking Process
- Availability: All bookings are subject to availability at the time of reservation.
- Information: You must provide accurate and complete information during the booking process.
- Confirmation: A booking is only confirmed when you receive a written confirmation from us.
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b. Payment Terms
- Deposit: A [percentage]% non-refundable deposit is required to secure your booking.
- Balance: The remaining balance is due [number of days] days before your arrival date.
- Methods: We accept payments via credit card, debit card, and other specified payment methods.
- Currency: All prices are quoted in Australian dollars unless otherwise stated.
c. Cancellation Policy
- Guest Cancellation: Cancellations made [number of days] days before arrival will forfeit the deposit. Cancellations made within [number of days] days of arrival may incur additional charges.
- Refunds: Any eligible refunds will be processed within [number of days] business days.
- Changes: Date changes are subject to availability and may incur additional fees.
3. Guest Responsibilities
a. Check-In and Check-Out
- Check-In: Begins at [time] on the arrival date.
- Check-Out: Must be completed by [time] on the departure date.
- Late Check-Out: May be available upon request and may incur additional charges.
b. Property Use
- Occupancy: Only the guests specified in the booking are allowed to stay overnight.
- Conduct: Guests must behave responsibly and not cause a nuisance to neighbors.
- Smoking and Pets: Smoking is [allowed/not allowed]; pets are [allowed/not allowed] unless agreed upon in writing.
c. Damages and Security Deposit
- Security Deposit: A refundable security deposit of [amount] is required.
- Damages: Guests are responsible for any damage or loss caused during their stay.
- Liability: We reserve the right to charge for any repairs or replacements needed.
4. Our Rights and Responsibilities
a. Property Access
- We reserve the right to access the property at reasonable times for maintenance or emergencies.
b. Changes or Cancellations by Us
- Unforeseen Circumstances: In rare cases, we may need to cancel your booking. A full refund or alternative accommodation will be offered.
- Liability: Our liability is limited to the amount paid for the booking.
5. Limitation of Liability
- Personal Property: We are not responsible for loss or damage to personal belongings.
- Injuries: Guests use the property at their own risk. We are not liable for accidents or injuries.
- Force Majeure: We are not liable for events beyond our control (e.g., natural disasters, pandemics).
6. Intellectual Property
- Ownership: All content on our website is owned by us or our licensors.
- Use: You may not reproduce or distribute any content without our written permission.
7. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
8. Dispute Resolution
- Governing Law: These Terms are governed by the laws of [Australia/South Australia].
- Jurisdiction: Any disputes will be resolved in the courts of [Jurisdiction].
- Arbitration: [Optional] Disputes may be settled through binding arbitration as per [Arbitration Rules of SA].
9. Termination
We reserve the right to terminate or suspend access to our Services without prior notice if you breach these Terms.
10. Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.
11. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
12. Amendments
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services constitutes acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us